Teaching, Learning and Student Experience Assistant

Applications are invited for the post of Teaching, Learning and Student Experience Support Assistant, within the Student Support and Development team in the School of Arts, Languages and Cultures. We are seeking to appoint an individual who is confident and motivated to work within a front facing customer service reception environment, is enthusiastic about improving student experience and is teamwork orientated. The ideal candidate would understand the academic and pastoral support procedures and processes in relation to the provision of postgraduate taught/or undergraduate education and have worked in a customer service environment.

The successful candidate will liaise with key stakeholders: key academic, PS staff and students and will work as part of a small team on the Student Support Hub in the Samuel Alexander Building.

What will you get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.

Please be aware that due to the number of applications we are unfortunately not able to provide individual feedback on your application.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Louise Stewart

Email: louise.stewart@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.