Join the University of Manchester
We’re excited to be recruiting a People Technology Experience Manager to join our People Services Team at The University of Manchester. This is an excellent opportunity to make a real impact in a world-leading institution that is embarking on a significant shift through its Manchester 2035 strategy
About the Role
We are seeking an experienced and user orientated People Technology Experience Manager to support our Oracle Fusion and ServiceNow environments with a strong focus on helping to build enageing user jounrneys.
Reporting to the Director, People Services, you will be instrumental in designing, deploying and maintaining the user experience in partnership with the employment service team. along with transforming how the University leverages the technology and data to support our strategic objectives and enhance decision-making.
Leading a team of 6 functional experts, this is a critical leadership role that requires a blend of technical expertise in People systems (specifically Oracle Fusion), a deep understanding of people experience, and a strong analytical mindset to drive data-informed insights in Power BI and Oracle Analytics.
About You
We’re looking for someone who shares our ambition, openness integrity and is looking to impact an organisation. You’ll bring relevant experience and a proactive approach, with the ability to collaborate effectively and make a positive contribution to your team.
Essential skills:
Significant demonstrable experience in a senior leadership role managing HR systems, data, and analytics, ideally within a large, complex organisation
Expert-level knowledge and hands-on experience with Oracle Fusion HCM, including system configuration, module implementation, and ongoing maintenance.
Strong understanding of HR processes and data flows across the employee lifecycle.
Demonstrable experience in leading and developing a team of technical and analytical professionals.
Excellent data governance principles and practices, with a strong understanding of GDPR and other relevant data protection legislation.
Proven ability to translate business requirements into technical solutions and deliver tangible business value through HR technology and data.
Exceptional analytical, problem-solving, and critical thinking skills.
Outstanding communication, interpersonal, and presentation skills, with the ability to influence and engage stakeholders at all levels.
Strong project management skills, with a track record of successful project delivery.
Desirable Skills and Experience:
Understanding of ServiceNow case management system.
Experience with other HR technologies and integrations.
Knowledge of higher education sector-specific HR reporting requirements (e.g., HESA).
Experience with other business intelligence tools or data warehousing concepts.
Why Work With Us
As one of the UK’s leading universities and a member of the prestigious Russell Group, The University of Manchester is recognised globally for excellence in teaching, research, and social responsibility. Our people are at the heart of what we do, and we’re proud to offer a supportive and inclusive environment where everyone can thrive.
Our benefits include:
Generous annual leave, including Christmas/New Year closure
Membership of a competitive pension scheme
Comprehensive well-being programme, including counselling, fitness, and leading sports facilities
Learning and development opportunities to support your career growth
Season ticket loans and Cycle to Work scheme
Workplace nursery scheme and family-friendly policies
Staff discounts on travel, retail and services
Staff recognition schemes celebrating outstanding contributions
Our Community
With 25 Nobel Prize winners among our current and former staff and students, we have a proud history of world-first discoveries – from splitting the atom to giving the world graphene. Our commitment to research, teaching, and social responsibility shapes everything we do.
Inclusion and Belonging
We’re passionate about creating an inclusive community where everyone feels welcome and valued. As an equal opportunities employer we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments will be made on merit.
How to Apply
This vacancy will close at midnight on the closing date. We reserve the right to close the advert early if we receive a high volume of suitable applications.
Please note that any CVs submitted by recruitment agencies will be treated as a gift.
For informal enquiries, please contact:
Name: Michael Platt, Talent Acquisition Business Manager
Email: Michael.platt@manchester.ac.uk
For general enquiries:People.Recruitment@manchester.ac.uk
For technical support: https://jobseekersupport.jobtrain.co.uk/support/home
