Job reference: PSX-030720
Salary: Grade 3: £25,804 - £27,319 per annum, subject to experience
Faculty/Organisational Unit: Professional Services
Location: Manchester
Employment type: Permanent
Division/Team: Residential and Sport Services Division
Hours Per Week: 35 Hours (1 FTE)
Closing date (DD/MM/YYYY): 12/02/2026
Contract Duration: Permanent
School/Directorate: Directorate for the Student Experience

Job Description


About the Role:

We are looking for a someone to support the Residences Administration Officer and work cohesively with other colleagues for the provision of Customer Services within Halls of Residence. The successful candidate will offer supportive and motivational supervision and guidance in line with the agreed standards of service for the Customer Services team, in their day-to-day tasks and responsibilities. Please see the key responsibilities in the Further Specifics below.


What you will get in return:

  • A fantastic market leading Pension scheme
  • Excellent employee health and wellbeing services including an Employee Assistance Programme
  • Exceptional starting annual leave entitlement, plus bank holidays
  • Additional paid closure over the Christmas period
  • Local and national discounts at a range of major retailers


As an equal opportunities employer, we actively encourage applicants from diverse career paths and backgrounds and from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, sex, sexual orientation and transgender status. We also support applications from those returning from a career break, and offer flexible working and carers peer support networks.   All appointments are made on merit. Our University is positive about flexible working – you can find out more here.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.


For enquiries on the vacancy, shortlisting and interviews:

Name: Georgina Robinson

Email: Georgina.robinson@manchester.ac.uk

General enquiries:

Email: recruitmentservices.people@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

- Please quote reference PSX-030720


This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.


Take a look around the company https://www.manchester.ac.uk/