Teaching, Learning and Student Experience Assistant (Curriculum & Programmes)(Redeployees Only)

We are seeking a motivated and collaborative individual to join our team as a Teaching, Learning and Student Experience (TLSE) Assistant – Curriculum and Programmes. This role offers an excellent opportunity to support high‑quality teaching, learning and student administration within the School of Arts, Languages and Cultures, Faculty of Humanities.

You will play a key role in delivering efficient, student‑centred administrative support across curriculum and programme activity, working flexibly as part of a Professional Services team that places the student experience at the heart of what it does.

This is a part‑time role (17.5 hours per week / 0.5 FTE) on a fixed‑term contract for 12 months, based at the University’s Oxford Road campus.

You will be responsible for:

• Providing clerical and administrative support to the Curriculum and Programmes team, supporting activity across the academic cycle
• Acting as a first point of contact for routine teaching, learning and student administration queries, knowing when to escalate issues appropriately
• Supporting the maintenance of course unit records, curriculum information and student data across University systems
• Assisting with quality assurance processes, documentation, and programme‑related administration
• Supporting meetings and committees, including room bookings, paperwork preparation and minute‑taking

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About You
We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential Criteria

• Experience working with administrative processes in a customer‑focused environment
• Good written and verbal communication skills, with the ability to work effectively with a wide range of people
• Strong organisational skills, with the ability to prioritise work in a busy environment
• Digital literacy and confidence using standard IT systems and office software
• A commitment to equality, diversity and inclusion and to delivering an excellent student experience

Desirable Criteria

• Experience working in a Higher Education or student services environment
• Experience supporting curriculum, programme management or student administration activity
• Experience working with student records or related digital systems

We value reliability, flexibility and a positive, solution‑focused approach as much as formal qualifications.

Our benefits include:
(Grade 3)
• Generous employer pension contribution
• Christmas closure in addition to annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see
https://www.manchester.ac.uk/connect/jobs/benefits-working-here/.
You can also find information on Flexible and Hybrid working here:
https://www.staffnet.manchester.ac.uk/people/current-staff/flexible-and-hybrid-working/.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community. Find out more from our Freedom of Speech Policy:
https://www.staffnet.manchester.ac.uk/news/display/?id=32905.

Enquiries about the role, shortlisting and interviews
Name: Gemma Gaffney
Email Address: gemma.gaffney@manchester.ac.uk

General enquiries and administrative support
recruitmentservices.people@manchester.ac.uk

Technical and job portal support
https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.
Further particulars (with person specification) linked below.