Catering & Hospitality Supervisor

We are seeking a motivated and collaborative individual to join our team as a Catering & Hospitality Supervisor. This role offers an exciting opportunity oversees the day-to-day operation of the Planet Café and First Light Pavilion Café, together with event hospitality at the Jodrell Bank Centre for Engagement, within a dynamic and inclusive environment.

You will be responsible for:

• A strong food and beverage offer: Help deliver a high-quality café and event service in a welcoming setting.
• An effective team: Supervise and motivate team members during shifts to ensure service standards and operational procedures are consistently met.
• Operational excellence: Support implementing best practice, health and safety compliance, staff development, and monitoring of effective stock and financial processes.
• Collaborative delivery: Work with colleagues to ensure smooth event hospitality and effective promotion of services.

About You

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential Criteria:

• A recognised QCF Level 2 qualification in hospitality, business or a related field, or equivalent professional qualifications
• Good understanding of food safety, allergen management and safe working practices, including manual handling.
• Experience of working in a supervisory role within a catering environment, preferably working within a similar visitor attraction or other cultural venue
• Understanding of hospitality administration, financial processes, stock control and budget management.
• Food Hygiene Level 2 (or willingness to complete immediately).

Desirable Criteria:

• Proactive and able to work collaboratively and effectively as part of a team.
• Ability to communicate effectively with a wide range of people We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:

• Generous employer pension contribution
• Christmas closure across all departments outside of annual leave and bank holidays
• Purple Place employee discount platform

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries about the role, shortlisting and interviews

Name: Amanda Lowndes
Email: amanda.lowndes@manchester.ac.uk

General enquiries and administrative support

recruitmentservices.people@manchester.ac.uk

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.

PLEASE NOTE
* Jodrell Bank does not open on Mondays (except for School Holidays), and therefore working hours are generally between Tuesday and Sunday.
* The normal hours for this role are 28 hours per week, worked across a 7-day operation including weekends, bank holidays and occasional evening events.
* Jodrell Bank Centre for Engagement is rurally located, 20 miles south of Manchester, and applicants will need their own means of transportation in order to travel to and from work.