Access Control Officer

We are seeking a motivated and collaborative individual to join our team as an Access Control Officer. This role offers an exciting opportunity to provide technical expertise in the configuration, operation, maintenance and development of access control systems across the University estate. You will support system improvement, integration activities and operational decision-making, contributing to the ongoing development and effectiveness of physical security systems.

You will be responsible for:

• Take responsibility for the day-to-day operational performance of access control and alarm monitoring systems, ensuring reliability, availability and effectiveness.
• Investigate, diagnose and resolve complex system faults, communication failures and hardware/software issues.
• Configure and maintain system settings including access permissions, user profiles, schedules, door groups and time zones.
• Analyse system logs, performance data and incident reports to identify patterns, root causes and potential security risks.
• Provide specialist technical advice to staff, students and contractors on access control systems and processes.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About You

We encourage applications from individuals with a wide range of backgrounds and experiences. You should demonstrate:

Essential Criteria:

• Proven technical experience with access control systems (e.g. Schneider Security Expert, Salto Pro-Space, ASSA ARX or similar).
• Strong understanding of access control system architecture, including controllers, networks and software platforms.
• Ability to analyse complex technical issues and implement effective solutions.
• Excellent written and verbal communication skills, with the ability to present technical information clearly.
• Ability to work independently and exercise sound judgement within defined procedures.

Desirable Criteria:

• Experience of installing, commissioning or upgrading access control or security systems.
• Knowledge of networking concepts such as TCP/IP, VLANs and IP addressing.
• Familiarity with Windows Server environments, Active Directory or SQL databases.
• Experience of integrating access control systems with CCTV, alarm or building systems.
• Awareness of cybersecurity principles relating to physical security systems.

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:
• Generous employer contribution pension
• 29 days annual leave plus bank holidays, along with Christmas closure
• Ride to work and EV car scheme available

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries about the role, shortlisting and interviews

Name: John Ashton

Email Address: john.ashton-2@manchester.ac.uk

General enquiries and administrative support

recruitmentservices.people@manchester.ac.uk

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

Applications close at midnight on the closing date.

Further particulars (with person specification