Assistant Hospitality and Events Manager

We are seeking a motivated and collaborative individual to join our team as a Hospitality and Events Manager. This role offers an exciting opportunity to oversee the delivery of services across a wide range of venues over the University Campus within a dynamic and inclusive environment.

You will be responsible for:

• Coordinating and delivering designated hospitality, events, weddings and business functions across a wide range of University venues and campus facilities.

• Supporting the H&E Manager to plan, staff and deliver hospitality, conference, lunch, dinner, banqueting, wedding and refreshment services to agreed standards.

• Maintaining service quality, customer care, dietary/allergen processes, health and safety standards, stock control and venue/key-holder procedures in line with policy.
• Contributing to service development, promotional activity, reporting, social media engagement, colleague development and deputising for the H&E Manager when required.

We welcome candidates who bring diverse perspectives, experiences, and approaches to their work.

About You

We are looking for a collaborative researcher with advanced computational skills and relevant social science expertise. You should demonstrate:

Essential Criteria:

• RFQ Level 4 qualification, or equivalent professional qualification, in hospitality, catering or events, or demonstrable professional knowledge gained through relevant industry experience.
• Level 3 Food Hygiene qualification, sound knowledge of hospitality health and safety compliance, and ability to work flexibly across weekdays, evenings, weekends and venues.
• Strong written and verbal communication, customer service, liaison, supervision, workload management, IT, financial administration, stock control and performance monitoring skills.

Desirable Criteria:

• Level 4 Food Hygiene qualification, awareness of workplace environmental sustainability, and understanding of Health & Safety, Equality, Diversity and Inclusion, and Information Governance.

We value transferable skills and real-world experience as much as formal qualifications.

Our benefits include:

• Generous employer pension contribution

• Christmas closure across all departments outside of annual leave and bank holidays

• Purple Place employee discount platform

For more information, please see University of Manchester Benefits. You can also find information on our Flexible and Hybrid working here.

We are an open place of enquiry and challenge. We embrace and celebrate difference, diversity and debate, and we pride ourselves on being a place of education, learning and community where we are able, within the law, to question and test received wisdom, express new ideas and explore controversial or unpopular topics and opinions. Find out more from our Freedom of Speech Policy.

Enquiries about the role, shortlisting and interviews

Name: Nichola Clark

Email Address: Nichola.Clark@manchester.ac.uk

General enquiries and administrative support

recruitmentservices.people@manchester.ac.uk

Technical and job portal support

https://jobseekersupport.jobtrain.co.uk/support/home

This role is not eligible for Skilled Worker visa sponsorship. Applicants must demonstrate the right to work in the UK.

Applications close at midnight on the closing date.

Further particulars (with person specification) linked below.