Programme Delivery Manager

Programme Delivery Manager, Grade 8, IT Services

Come and work with us

IT Services at the University of Manchester is a vibrant and fast moving department, focusing on delivering excellent customer service and quality services for our staff, students and researchers. Visit our website to find out more about our organisation and our values. You can also watch a video about why our people like working here.

• IT Services: About us
• Working at The University of Manchester

About This Role

The main purpose of the role is to manage the delivery of a wide-ranging programme of IT projects in support of our Estates Masterplan. You will lead a team of project managers and co-ordinate a virtual team of IT staff and network engineers.  You will work with senior stakeholders to define and maintain the programme roadmap, engaging with and influencing senior managers to ensure the programme will deliver agreed business objectives on time, within cost and to defined quality levels.  You will also work with other programme leads across IT Services to ensure that the Estates programme delivers in line with ongoing strategic developments especially in the areas of infrastructure, networks and voice.

Essential role requirements:

• Plan, schedule, monitor and report on programme and project activities to ensure that each part contributes to the overall achievement of the programme. 
• Identify issues with programme delivery, cost, risk, inter-dependencies, impact on current business activities and the strategic benefits to be realised and ensure that these are managed appropriately.
• In managing the programme, you will work closely with relevant project managers to initiate required projects, monitor delivery and recommend corrective action where appropriate and reporting on overall programme status. 
• Support the strategic engagement with Estates to ensure coherent plans and outcomes.
• Work with customers, suppliers and other stakeholders to understand and agree what will meet their needs and to ensure that appropriate service level agreements are defined and put in place.
• You will also be expected to manage other projects within the IT Services portfolio from time to time as directed.
• Demonstrate a successful track record of managing programmes and projects in a complex working environment especially in the areas of infrastructure, networks and voice.
• Excellent leadership and management skills, along with strong programme and project management knowledge and experience.

Previous experience of working in a Higher Education environment and/or working with office new build and fit out projects would be a distinct advantage.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name:Angus Hearmon

Email: angus.hearmon@manchester.ac.uk

General enquiries:

Email: hrservices@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.