The closing date for this job has now passed.

Job reference: PSX-019012
Salary: £23,449 per annum
Faculty/Organisational Unit: Professional Services
Location: Oxford Road, Manchester
Employment type: Permanent
Division/Team: University Catering - Hospitality on Campus
Hours Per Week: Full time
Closing date (DD/MM/YYYY): 06/06/2022
Contract Duration: Permanent
School/Directorate: Directorate of Estates and Facilities

Job Description

The University of Manchester and University Catering

The University of Manchester is a truly global institution with a reputation for education and innovation that resonates across the world, offering a wide range of courses and boasting outstanding facilities in the centre of Manchester.​​​​​​​

Catering at the University encompasses a broad and diverse range of business areas – including retail outlets, catered halls, student bars, conferencing, events and hospitality.

There are many benefits to working at the University.

  • 34 days holiday, including Christmas and New Year
  • Generous pension scheme with general employer contribution
  • A strong commitment to personal and career development, as well as well-being and mental health.

To find out more about staff benefits, and working within catering at the University, visit our catering staff website – www.umc-limited.co.uk

HospitalityOnCampus

HospitalityOnCampus is the newest part of University Catering, formed during the pandemic to bring together two teams to deliver one seamless hospitality service to the University. It is responsible for the provision of all hospitality, events and dining services across the university campus, including within some key, iconic venues and facilities such as Manchester Museum and Whitworth Art Gallery.

The team operate and deliver a broad mix of business across the University campus…

Hospitality

  • Deliver hospitality for internal meetings and events for university faculties, schools and departments.
  • Delivery of all conference hospitality across campus, in support of conference/events business booked via the University’s dedicated Conference and Venues Team.

Events

  • Delivery of all catering and events for high profile visitors to campus and ceremonial occasions and events across the University.
  • Manage, plan and deliver weddings across the historic venues on the campus.

Dining

  • The University’s main Food and Beverage offer on campus.
  • Operate and manage catering (daytime and events) within the University’s cultural institutions, including Manchester Museum and Whitworth Art Gallery.
  • New openings coming later in 2022 and the start of 2023.

With such a varied range of business across the week, the department is always a buzz of activity – no two days are ever the same. The business operates 7-days a week, accommodating events and hospitality both daytime and evenings across the week, including weekends.

About this Role

HospitalityOnCampus is seeking a highly motivated and enthusiastic individual to join its administration team as Wedding and Events Coordinator. ​​​​​​​

The successful candidate will take on the responsibility for being the main point of contact for weddings and events within the department, working with customers, and key internal and external stakeholders to sell and coordinate activity across campus venues.

Taking on the responsibility for converting in-coming booking enquiries for weddings and events, the candidate will provide timely show rounds of venues and quotations so as to maximise business and revenue potential. Accurate administration in support of all bookings, from enquiry through to the conclusion of the event, will be essential, working with clients (organisers) to ensure that their event, services and facilities are delivered to the agreed quality and standards at all times.

Working with the Operations Manager, the successful candidate will help to plan and deliver University ceremonial events and functions, working with colleagues across the University on a wide range events that require attention to detail, thorough discussion and planning.

The successful candidate will have the opportunity to organise weddings and events in some of the University’s most historic, and iconic venues, including The Whitworth Art Gallery, Manchester Museum and Whitworth Hall.

Applicants must have a Hospitality and/or business-related subject qualification. They should have wedding/event/hospitality knowledge, service and skins gained in a similarly-diverse environment, together with demonstrable knowledge and skills of delivering customer service excellence.

Sound written and verbal communication, together with a good understanding of IT and industry-relevant software are key to this role, together with a thorough understanding of event administration and financial responsibilities.

A natural positive attitude towards a busy/pressurised environment and the ability to work flexibly across the week to the requirements the business is essential to this role.

This is a full-time role, working 40 hours a week across 5 days out of 7, including evenings and weekends to suit the needs of the events that are taking place.

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered       

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Adam Woof (Operations Manager)

Email: adam.woof@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.


Take a look around the company https://www.manchester.ac.uk/