Customer Service Assistant

We are seeking to appoint two part time Customer Service Assistants in the Department of Sport at the University of Manchester. 

Job Purpose:

• Provide front of house services to all customers and site visitors (colleagues, contractors and suppliers).
• To administer, process and promote sport facilities memberships and bookings.
• Support clerical and administration activities as required and directed in support of UoM sport office processes and procedures

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status.  All appointments are made on merit.

Our University is positive about flexible working – you can find out more here

Hybrid working arrangements may be considered.        

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any recruitment enquiries from recruitment agencies should be directed to People.Recruitment@manchester.ac.uk.

Any CV’s submitted by a recruitment agency will be considered a gift.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System.  Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Matthew Tomlinson

Email: matthew.tomlinson@manchester.ac.uk

General enquiries:

Email: People.recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.