Residential and Sports Services Division based within the Directorate for the Student Experience wish to appoint a Senior Domestic Coordinator to support the delivery of Domestic and Portering services to students and guests living in our University owned and managed halls of residence. You will form part of the Domestic and Portering senior management team and will be expected to ensure that our systems, facilities and service standards meet the needs of our customers. You will have responsibility for a team of managers, supervisors and domestic staff and will be expected to provide effective and efficient leadership and support staff development. You will have experience of leading service provision preferably within the hospitality industry or service sector of similar size and complexity. You will need excellent organisation and planning skills, plus previous strategic planning and/ or project management experience and have a strong understanding of health and safety in relation to the provision of domestic services or facilities management. You must be committed to raising standards and improving the customer experience and manage staff performance appropriately. Excellent communication and interpersonal skills are required as you will be expected to work with a large number of stakeholders in the internal and external environment.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
The University of Manchester values a diverse workforce and welcomes applications from all sections of the community.
Enquiries about the vacancy, shortlisting and interviews:
Name: Fiona Day, Head of Facilities Management
Tel: 0161 275 4499
Tel: 0161 850 2004
This vacancy will close for applications at midnight on the closing date.