Reader Services Assistant

Job Reference : PSX-14030
Location : Oxford Road, Manchester
Closing Date (DD-MM-YYYY) : 25/06/2019
Salary : £20,836 to £22,659 pro rata (according to relevant experience)
Employment Type : Permanent
Faculty / Organisational Unit : Professional Services
Division : Engagement and Special Collections
Hours Per week : 17.5 Hours
Contract Duration :

The University of Manchester Library is one of only five National Research Libraries and the third largest academic library in the UK. Our vast and rich collections (both print and increasingly digital) help us to deliver a world-class library and information service for the University of Manchester. While our primary objective is to meet the learning, teaching and research needs of University members and John Rylands Research Institute staff and fellows, we are also fully committed to widening access to our services to individual researchers, local schools and others in the regional community.

The John Rylands Library, Deansgate, houses some of the most significant books, manuscripts, maps, archives, works of art and heritage objects ever produced. The magnificent neo-gothic building in Manchester's city centre is a major visitor attraction as well as a research library of world renown and home to the John Rylands Research Institute.  The collections span four millennia and include exquisite medieval illuminated manuscripts, examples of the earliest forms of European printing including the Gutenberg Bible, as well as the personal papers of distinguished historical figures including Elizabeth Gaskell, John Dalton and John Wesley.

As a Reader Service Assistant you will be part of a team providing an efficient and effective service to the diverse audiences who access the collections for research and learning. You will contribute to the delivery of a welcoming and informative reception, enquiry and membership service to customers using Special Collections including members of the John Rylands Research Institute.

This role includes occasional Saturday and evening working.

The University of Manchester Library strives to create a working environment that is supportive and rewarding, providing a platform from which we can achieve our ambitious strategy. This culture and values is embodied in our five ways of working:

1. Empowerment – Empowering and supporting individuals to take more risks

2. Openness – More questioning and working with greater openness and trust

3. Inclusion – Creating an inclusive culture by recognising each other’s differences and strengths

4. Responsibility – Taking collective responsibility to achieve our shared goals

5. Support – Delighting in our success whilst supporting each other through adversity

It’s important that all colleagues share in this vision and are committed to helping create a working environment that is both rewarding and fulfilling. Please consider this before applying for this role.


Hours & Place of Work


Normal working hours are 17.5 hours per week. 

This post is based in the John Rylands Library however all Library employees are required to work at any Library site, as necessary.

All Library staff are required to wear a name badge.


As an equal opportunities employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area.


Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies


Enquiries about vacancy shortlisting and interviews:

Name: Dominic Marsh


Technical support:


Tel:      0161 850 2004

General enquiries:


Tel:      0161 275 4499

This vacancy will close for applications at midnight on the closing date

Further Particulars and Job Description



This position is now closed. We are no longer accepting applications for this position.