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Visitor Services Supervisor (part time) (two posts available)
Jodrell Bank Discovery Centre

Job reference: CIX-019400

Location: Jodrell Bank Discovery Centre

Closing date (DD/MM/YYYY): 09/08/2022

Salary: £27,924 to £32,344 pro rata per annum, depending on relevant experience

Employment type: Permanent

Faculty/Organisation: Cultural Institutions

Division: -

Hours per week: 4 days a week/ 28 hours

Contract Duration: Permanent part time

School / Directorate: Jodrell Bank Discovery Centre

Jodrell Bank Centre for Engagement is seeking to appoint two Visitor Services Supervisors.

The site has undergone a major development with the opening of the First Light Pavilion this June, as  part of the £20m First Light at Jodrell Bank project which will see the broadening of  the Centre’s visitor offer via the incorporation of heritage and cultural engagement alongside science.

Jodrell Bank Centre for Engagement is one of The University of Manchester’s cultural institutions. The organisation is responsible for engagement with the science, heritage & culture of Jodrell Bank and the wider University of Manchester, engaging visitors through a year-round visitor experience via exhibitions, grounds, events and festivals. We were established in 2011 and typically welcome around 160,000 annual visitors a year. Jodrell Bank was inscribed as a UNESCO World Heritage Site in 2019 in recognition of its internationally significant heritage, science and cultural impact.

These are new roles in our Visitor Services team. The posts will help to deliver visitor service excellence, as well as supporting Jodrell Bank Centre for Engagement’s commercial operations and retail activities at a pivotal moment following the launch of the First Light Pavilion.

The posts, which are based in the Centre’s busy Planet Pavilion, also involve routine weekend duty management to support our 7 day week operation, as well as office and retail administration.

We are looking for individuals who are passionate about delivering a high standard of customer service and care and enjoy playing an active role in doing so, as well as being an excellent administrators with prior supervisory experience.

As an equal opportunities employer, we welcome applications from all suitably qualified persons and all appointments will be made on merit. As we are committed to the principles of the Race Equality Charter Mark, we would particularly welcome applications from the Black, Asian and Minority Ethnic (BAME) community who are currently under-represented at this level in this area.

Our University is positive about flexible working – you can find out more here

Blended working arrangements may be considered

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Enquiries about the vacancy, shortlisting and interviews:

Name: Lorna Harper

Email: lorna.harper@manchester.ac.uk

General enquiries:

Email: People.Recruitment@manchester.ac.uk

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home​​​​​​​

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.
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The closing date for this job has now passed.

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